We’ve all been there. Searching weekly circulars, surfing the ‘net and trudging through Macy’s looking for a new suitcase. Sometimes we’re lucky and the suitcase of our dreams is at Marshalls/TJMaxx at a price which we can actually afford. SCORE. But, what never crossed our minds at the time of purchase is what happens to our lovely new suitcase once it leaves our hands at the airline ticket counter. Our suitcases are gently placed on a conveyer belt, but who knows what happens once it leaves our sight? I do.
A few years ago I had the pleasure of taking a Mediterranean cruise with a group of 43 adventure seeking individuals. The trip had a few hiccups….but that story is for another day.
I want to take you the night we flew back into Newark airport. Once we arrived in NJ we went to the baggage claim expecting a brief delay after clearing customs. Instead we waited….and waited….and waited for our luggage to appear on the conveyor belt. It didn’t. After 45 minutes of waiting in frustration the belt began to move. Suitcases appeared then a flashing red light with a blaring alarm went off. A gentleman came from the back and crawled into the area where the bags land. He begins grabbing suitcases and throwing them onto the belt which again started to move. As he tosses each bag the crowd shouts for him to be careful. “Don’t be mad at me”, he says, “this is what happens in the back, you just don’t see it”.
So now we arrive at the point of my story. I love nice things and you probably do too. If you would like your nice things to remain nice, you may want to consider packing carryon bags exclusively. Once your bag leaves your sight, you are at the mercy of the airport handlers. If you do not have the luxury of packing lightly, you may want to purchase a luggage set which will serve its purpose and not your dream set of LV cases which will leave you angry once it gets destroyed. Yes, the airlines have some liability for damages, but that is a process which involves giving proof of your claim and awaiting their lengthy time table.
Above all, be sure to hold onto your receipt and purchase from reputable companies which offer warranties, though mishandling will certainly void that warranty.